Returns & Exchanges
At CSB, we want you to love every piece you wear, which is why we offer a 30-day return policy for all unworn apparel in original packaging. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original bags with all tags attached and include the printed return authorization slip inside the parcel.
Ship It Back
Affix the prepaid shipping label provided via the portal to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing